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Bradford Children and Families Trust Children's Homes Online Procedures
Complaints
1. Important Contacts

Complaints

Regulations and Standards

Guidance on Chapter 5 of the Regulations – Policies, Records, Complaints and Notifications

Regulation 5 - Engaging with the Wider System to Ensure Each Child’s Needs are Met

The Children’s Views, Wishes and Feelings Standard

Related guidance

  • Safeguarding Children and Young People and Referring Safeguarding Concerns
  • Whistleblowing or Raising Concerns at Work
  • Allegations Against Staff
  • Bradford Council website: How to make a comment or complaint about Children’s Services

1. Important Contacts

Children's Commissioner for England

Help at Hand - Free, confidential support, advice and information for young people in care, living away from home or receiving support from Children’s Social Care.

Tel: 0800 528 0731 (free phone number)
Email: help.team@childrenscommissioner.gov.uk

Ofsted
Piccadilly Gate
Store Street
Manchester
M1 2WD

Tel: 0300 123 1231

Last Updated: July 10, 2024

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